Customer Comments At 0800flowers.com we are dedicated to providing the best quality products and service possible and bringing you a totally new experience in flower delivery.
We’d prefer for you to see this for yourself but the next best thing is for you to hear what our customers think. The following is a selection of the many unsolicited comments we receive.

'Could you BE any better!'
I've been using your service for quite a while now. Your company, service and website was very good when it was flowers2send.com, and since your rebrand it's simply excellent. One of the best services, not only on the web, but in life. And I am SO not easily pleased. Your website is a paragon of perfect navigation, crystal clear layout, clever use of images (love the new close up and multi-angle shots of flowers). The choice of flowers is always fantastic. The data input is simple, quick and faultless. The confirmation order screenprint works fine, the auto-generated e-mail confirmation works fine. It never freezes, hangs, or has a broken link. The delivery boxes are really clever. The flowers are always fresh and beautiful. Even the message typed in the cards are always perfectly printed, aligned & centred and nicely stuck onto sweet little cards. And you're reasonably priced too! My wife thinks I'm great. It takes me no more than 5 minutes. What's there not to like!? If only everything in life was this perfect. JUST DON'T CHANGE A THING!!!
Mark  

‘really are the nicest flowers ever had…..'
‘…beautiful flowers that lasted for weeks. ….really are the nicest flowers ever had, beautifully presented and very fresh
Mandy  

‘She absolutely raved about the flowers..'
We ordered a bouquet from you for another client's birthday. She absolutely raved about the flowers, including taking a photo and sending the picture to her mother!
Rebecca, London  

‘Thanks very much!'
It arrived first thing the next morning; the rose was great, the vase was pretty - one very happy daughter on the first night.
Judy Brooks, Herefordshire  

‘over and beyond my expectations'
Just a quick mail to say thank you for fulfilling my first order with you over and beyond my expectations! It is much appreciated and not only will I use your service again, I will also tell others about it.
Louise, London  

‘Outstanding service…..'
I am extremely impressed with the entire service you offer. It is very rare to find an online company who opitimise the "Ronseal" ethos. You do exactly what is says on the tin.
Pete  

‘….they were wonderful'
By far the best that had ever been received. I am delighted with everything to do with the site. I will use your site for all my flowers from now on and have recommended it to many of my friends
Dorothy  

‘she was Speechless when she saw them...'
I would love to write what my girlfriend thought of the the "passion" bouquet on valentines day but she was Speechless when she saw them...shortly followed by some rather rude expressions i.e Oh my god they are so ******* beautiful.. I had never heard her swear before!!
Mark  

‘Far and away the best flower delivery service I have ever used'
The flowers last far longer than any others I have seen and are beautiful to look at. I wouldn't think twice recommending the company. Far and away the best flower delivery service I have ever used.
Scott  

‘100% Customer Satisfaction!'
Thank you for the service you provide you should be very proud to know that the service you provide is first class. Customer Service is the key and you guys really know what your doing.
Lucia from Cambridgeshire  

‘GREAT customer service'
Wonderful - I'd order from you again in a second… Congratulations to all of you - great company.
Jen  

‘totally impressed'
I was totally impressed by the way they had been packaged. Quality design - top marks. on taking the box/flowers home I then proceeded to unpack and was again extremely impressed by the "wet bag" (or whatever you call it). I will definitely use you and recommend you.
S W  

‘you exceeded my expectations'
My mum was over the moon with the flowers.
Allyson Jordan  

‘Interflora doesn't come anywhere near…. '
I have had several deliveries of your flowers from my nephew and my son and daughter in law. I was so impressed with the 1st delivery from my nephew that I told my son who always used to send me flowers by interflora. He has since only used 0800flowers. Interflora doesn't come anywhere near in standards. I am really impressed with the service and the quality of the arrangements you send. Long may you serve.
Pat  

‘your flower's are to die for! '
fantastic! your flower's are to die for! ….have used your co for a while and consider it to be the best 'online shopping service' I have used!
B  

‘Best they've seen. They were the freshest that they've ever received '
It was my parent's 43rd wedding anniversary and they said that the flowers were the best packaged, best presented and freshest they'd ever received.
T. Phillips  

‘once again, the flowers were brilliant'
You provide a wonderful service.
Andrew Kenning  

‘It's fantastic '
Thanks for making flowers a good experience.
Luis Lund  

‘the flowers were beautiful… '
As a regular user of M&S flower delivery, I shall certainly look to use you instead in the future.
Alison  

'You guys rock'
'You guys rock. I've become a regular user simply because of the speed, efficiency and incredible quality of the flowers, outstanding on all accounts. S'good to see an e-business that's got it all sorted out.
Pete Kelly  

'your service is marvellous. Please don't stop being brilliant'
'Well, every time I order flowers from you I know the result will be outstanding. You have so won me over as a customer I cannot think of buying flowers from anyone else. The quality, packaging, speed and efficiency are absolutely top class. Your service is marvellous. Please don't stop being brilliant.
JWL from West Sussex  

'Why aren't other services run like yours? '
'Excellent site, very easy. I have had comment back from the recipient of flowers [who] said they were the best quality they had ever received. Excellent packaging. Fantastic flowers: Fantastic delivery. Why aren't other services run like yours?
Dave Mackenzie  

'you're unbeatable!' '
'The flowers requested in the order below were delivered this morning at 7:15! And they were in excellent condition. I shall continue to use f2s - you're unbeatable! I was extremely pleased - as always - with my order.
Paul Kendall  

'Great customer service'
'I would just like to complement your company on the service I received with my first order. There are so many online companies that get it wrong. The recipient was very happy with the product and delivery was as requested. Great customer service - I will be using Flowers2send/0800flowers.com again and recommending your company to others.
Steve, Hertfordshire  

'by far the best'
'My girlfriend commented that the flowers she received on Valentines Day were the by far the best and nicest received in the whole office. Considering she works in the City and there were many bouquets sent this is very high praise!
K Rides  

'Good Stuff'
'Just a wee note to say that your service was first-class. The recipient said it was the best floral display that they have ever seen/received. We don't really send flowers as a rule, but will in the future. I would not hesitate in referring your service to our friends/family.
Gordon  

'absolutely fantastic'
'I am writing to tell you how happy I was with my first order with you. The flowers looked absolutely fantastic and were beautifully wrapped. My Mum was absolutely thrilled. I look forward to placing my next order with you. ...my Mum still says they were the best flowers she had received all these months on.
Sarah Clews  

'it made her feel like a film star'
'My friend was delighted with the beautiful bouquet and said that it made her feel like a film star. It has been a pleasure to do business with you
Mrs. V. Onslow  

'excellent service'
'I just want to express my appreciation for your excellent service. Flowers ordered just before 3 p.m. on Monday - delivered at 9.30 a.m. on the Tuesday. They are still flourishing a week later. Packaging and display were both superb. I will recommend your quality of service.
Frank Hutchins  

'thrilled to bits'
'Thank you so much for the flowers you delivered today. My sister was thrilled to bits with them and has told me how beautiful they are and how nicely they were packed.
Miriam Lamont  

'exceptional '
'Living overseas I use Flowers2send/0800flowers.com a great deal and have always found your service exceptional. (Recipients have always loved your flowers too!).
Carol Taylor  

'wonderful service'
'Just wanted to say thank you for the wonderful service you provided. I couldn't be with my mum on Sunday but she really appreciated the flowers and chocolates and said they were delivered in pristine condition - much better than when sent through Interflora online!
Amelia Staniland  

'never seen anything like it'
'I was stunned & relieved at how promptly they were delivered, and the beautiful flowers were most impressively packaged. Always feel wary of ordering anything from the Internet in case it does not materialise. Thoughts on the packaging: Brilliant - never seen anything like it. Fabulous flowers - looked good and smelt great! Would have no hesitation in using this service again, and will certainly be recommending you to other contacts.
Lynn Yorke  

'Obviously a professional service orientated company'
'Site clear and not confusing. User-friendly. Very nice and thoughtfully presented flowers. VERY, very impressive. Obviously a professional service orientated company - I'm pleased I took the risk and used you for the Mothers Day flowers.
Richard Cleveland  

'Thank you for making her day so special'
'I had to let you know that the flower arrangement that I ordered from you for Mothers Day was truly superb. Ten days on and the arrangement are still spectacular with all the Lilies now in full bloom. I believe from my mother that delivery was prompt, arriving within the specified time and that they were very well packed - arriving in tip-top condition. Thank you for making her day so special and I shall certainly be using you again.
Mrs Julie Wilson  

'thank you'
'I have never shopped on the net before, you were the first company I have tried it with, it was quick and simple and I didn't feel worried giving my card details. She was speechless which was a first and... she almost burst in to tears. Delivery was great, on time and they were in perfect condition. My mum thought they were a lot better quality than another bunch that she got through Interflora. The flowers she got from you were just great, so I would just like to say a big thank you from my sis and myself.
Serena Wilson  

'First Class'
'First Class. Spot on time delivery, extremely well packed and presented, excellent value for money - my wife saved the packaging to show me on return from work!! Far exceeds the quality of previous suppliers
Terry Holland  

'Congratulations to you again'
'I would like to thank you once again for the superb service you offer when delivering your beautiful flowers. This is the 3rd time I have used your company & find I am now sending flowers as presents more often! My friend has expressed how impressed she was with this service & requested that I pass you details onto her. In addition, the flowers were once again, fantastic & apparently truly lived up to the 'Scentsational' name by filling the house with their scent. Congratulations to you again!
Jo Cornfield  

'Keep up the good work! '
'Thanks for this. I have had such excellent reports of your flowers that I wouldn't use anyone else - that is after I received some flowers via a friend from your company which were really nice and lasted about 3 weeks. Keep up the good work!
Joan Isaac  

'what a great service! '
'What a great service! This is the only flower delivery service I've come across which confirms safe delivery of the bouquets, which I think is great. Nothing better than knowing your gift has been safely received.
Rachel Stewart  

'impressed '
'Just a quick note of 'Thanks' and to let you know how impressed I was for the excellent service level and prompt delivery for my order. Placed online at 4.30 and delivered at 8am the following day - lightning quick !! Rest assured - Flowers2send/0800flowers.com, will certainly be my first port of call in future.
Mark Bolton  

'delighted '
'Flowers delighted the recipient. Many thanks for prompt, efficient service. After disappointments with some very famous flower delivery services I was a bit reluctant to send flowers again, but you have restored my faith
Anne Webster  

'will certainly be using you again'
'Once again may I praise [you] on your excellent flowers and delivery, which actually arrives when it should unlike other companies I have used in the past and will certainly be using you again, many thanks.
W.Clark  

'the most beautiful bouquet of roses I have ever seen'
'The delivery van called at my house with a big green box with your website on the side. I opened the box to find the most beautiful bouquet of roses I have ever seen. An anniversary gift from my husband, they were in absolutely perfect condition and the most wonderful smell. I immediately put them in water and now my house is filled with the most beautiful aroma of roses. Thank you so much for cheering up a grumpy, down-in-the-mouth 14 years married housewife.
Mrs Jacqui Littlehales  

'extremely good value'
'I just wanted to drop you a note to congratulate you on the quality of your service. I have never used you before & found you by chance via a web search. I placed my order of your 'Effervescent' bouquet via the web at around 1.15pm yesterday afternoon and asked for it to be delivered the next day to my mum's house for her birthday. I have to admit to being slightly dubious about the delivery when I read that the flowers came from Holland... However, Mum called me at work today at 11am, absolutely delighted with her flowers Many thanks for your excellent service, prompt delivery and extremely good value - I shall definitely be using your site again and recommending you to friends.
Frances, Leeds  

'the full story'
'I had a birthday last week and received my first bouquet from "Flowers2send/0800flowers.com". I have sent lots to other people but was unaware of the excellent packaging and lovely flowers that actually arrive at the other end. Thank you. I will certainly go on using your service now I know the full story. ...the flowers are still perfect a week later
Beth McGregor  

'definitely the best'
'The flowers were absolutely stunning - definitely the best I've ever ordered on the Internet.
Elizabeth  

'the best flowers I have given anyone'
'There is no doubt that these are the best flowers I have given anyone, whether purchased from the shop or sent mail order. The presentation of the flowers is exquisite and the flowers themselves last an eternity!! The packaging is so impressive when delivered to your loved ones office - the only thing bigger than the packaging was the smile on my girlfriends face!! It also kept the flowers in tip top condition as they were escorted round the usual bars on the Friday night!!
AN  

'rarely seen such high quality flowers'
'Thrilled! The quality of all the flowers we have ordered from you has been exceptional. I have rarely seen such high quality flowers from any merchant; online or otherwise. We wish you the best in your online venture and hope that others can appreciate that the quality of your flowers gives you a unique selling point compared to both typical high-street florists and other online sellers.
AB  

'great example'
'I just wanted to congratulate you on your service - it is excellent. I have sent flowers 3 times using the service and everyone has been delighted - they always comment on both the flowers and the packaging. You are a great example of eCommerce.
Paul  

'inspirationally presented'
'I would like to thank you all for the beautiful flowers, both mums were absolutely delighted with their bouquets. As I have also received flowers from you from my husband (who initially found the website!)I would like to pass on my comments. The flowers are always perfect, very fresh and inspirationally presented. I have passed your website details to a number of my friends which I know they have used recently and are equally as delighted.
Charlotte  

'best I had ever seen'
'The flowers arrived yesterday. They were the best I had ever seen. Thank You very much for sending such special flowers.....
Ian  

'I'll never use another company again'
'Just a quick note to say that after using your company for my last 2 bouquet orders that were sent to my girlfriend. I can say without a shadow of doubt they have been the most beautiful flowers, superbly arranged and expertly packed and despatched I have ever had the pleasure in sending. Congratulations, I'll never use another company again.
Greg  

'.... you could improve the pictures of the flowers, I think they look better in real life
FE  

'overwhelmed'
'I have used your company twice now, and both parties and myself have been overwhelmed with [the] quality of flowers used.
Gavin  

'This is the best service I have ever had on [the] Internet
Zara  

'excellent'
'... my wife was delighted with the beautiful bouquet which was delivered to her at lunchtime. The flowers are of exceptional quality, and mirror the picture on your website. Thanks for the excellent value for money.
Nigel  

'I like you guys. .... your product is excellent and all deliveries have been received very well (high praise from my mother and mother in law!) I always recommend Flowers2send/0800flowers.com over any of the others (1800flowers, ftd etc) because you try hard, your flower presentations are great and (this is because I'm Scottish) you are much better value.
Jim D  

'I would like to say, that I find Flowers2send/0800flowers.com to be absolutely excellent.
Simon  

'such quality'
'Thank you for the receipt of the bouquet of flowers I received this morning It has been a long time since I have seen such quality and well packed 'live' plants or flowers.
Linda  

'Thanks for making her day'
'To quote my sister "The best lilies that she and her husband have ever seen". The flowers have fragranced the house and have kept beautifully. Thanks for making her day.
FB  

'praise indeed'
'I am very VERY impressed with your service!! My friend called me today and thanked me for the lovely flowers - The lady said that they were beautiful! That's praise indeed, because the lady is a keen gardener and artist.
Frank  

'My wife was delighted with the flowers and I was delighted with the service. I will certainly shop with you again in the future and recommend Flowers2send/0800flowers.com to my friends.
Len  

'thoroughly delighted'
'Just a brief note to say that my Mother was thoroughly delighted with the flowers, and I can only complement you on your excellent service.
Mr A Evans  

'yours is the best'
'I have tried to use other web site that deal with flower deliveries (Interflora etc), but I have found that yours is the best. I can't thank you enough.
Yahya

'still thriving'
'I would just like to say that the flowers that I ordered were beautiful, and are still thriving now, over 2 weeks since they were received.
Robert  

'The scent is heavenly'
'My mother has just phoned to say how delighted she is with the flowers. The scent is heavenly, and they look as if they have been freshly picked this morning. Many thanks for making an elderly ladies day so special.
Kenneth  

'I have been very impressed with everything about your service and I've recommended your company to many of my friends and colleagues.
Michael Lea  

'excellent'
'As always, excellent customer service to match the excellent flowers from Flowers2send/0800flowers.com
Thomas  

'fantastic job'
'Just to let you know how delighted my mother was with her flowers. She was extremely impressed with their freshness, their packaging ensuring safe transportation, and the design of the bouquet, and wanted you to know what a fantastic job you had done.
Sue  

'had the desired effect!!'
They were absolutely beautiful and had the desired effect!!
Louise Richards  

'If all customer service on the web was like this, we wouldn't need shops.
Darryl  

'best quality flowers she had ever received'
'I NEVER order anything off the Internet, this was my first. It's so easy and quick. I'm impressed. I had flowers delivered to me. They were beautiful and lasted weeks. My Mother said they were probably the nicest and best quality flowers she had ever received! Excellent service - 10 times better than Interflora!!
DE  

'beat all rivals'
'Just to say a big thank you to ....Flowers2send/0800flowers.com. My order arrived in beautiful condition and they beat all rivals by miles!
Ken  

'Brill.... you guys are just too reliable!!!
Paul  

'pristine'
'Thank you for the bouquet they arrived on the correct day and beautifully presented. One week later they are as pristine as the day they were delivered.
Tim  

'I just wanted to let you know that the flowers were a great surprise and my Auntie said that they were the most gorgeous freesias that she had ever seen.
Verity Burgess  

'I want to thank you for an excellent service! ..... PS your web page is a lot cooler than a certain other flower service.....
Sam  

'outlasted'
'She was very pleased with the quality of the flowers, which arrived fresh and have far outlasted other flowers that she has received from friends.
G.G.  

'Very impressed to say the least ! Packaging was throughly sorted and kept the flowers in pristine condition.The pictures don`t do them justice!
ED  

'So fresh'
'My girlfriend was delighted, she could not express how happy she was, and what an excellent condition the flowers were in, "So fresh!"
CK  

'gasped at the care shown'
'Sheer delight! Thoughts on the packaging: We gasped at the care shown in the packaging design! I have never seen anything like it!
FB  

'over the moon'
'They were superb. She was absolutely over the moon. ......you've done yourself proud. Give yourself a massive pat on the back.
FB  

'My only criticism is that photographs do not do the quality of your flowers justice!
KC  

'Absolutely First Class. Quality far superior than you would normally get from Interflora!
EF  

'almost speechless'
'The "indulgence" bouquet I ordered for my Sister's birthday arrived this afternoon and I have just got to write and say how exquisite the flowers are. My Sister, not usually at a loss for words was almost speechless. I shall never forget the look of absolute delight on her face has she opened the box. I am extremely impressed with your service, not only are the flowers of the highest quality, the way they were presented and packaged was excellent also. Forget Interflora...you are assured of my future custom and I shall certainly recommend you to my friends and family.
Janet  

'Recipient's quote: "Thank you for the lovely flowers -they came in a huge box and all the nurses etc were ooing and ahing! They were really nice - much better than Interflora ones."
BA  

'Saved my bacon...'
'A common shortcoming amongst e-tailers is often that they underestimate the challenge of delivery during peaks of activity. Not so in the case of Flowers2send/0800flowers.com.
Alex Heath, Chief Executive, Virgin.Net in 'My Favourite Bookmarks', FT Connectis Magazine

'Far and away the best delivery service I have used'
'The recipient was overjoyed and all the girls in the office were jealous. ......... the recipient said it was the best bouquet they had ever received. Far and away the best delivery service I have used, beautiful flowers delivered on time, what more can be said
FB  

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